top of page

Delivery and Returns

Processing Time

All garments are designed and finished by hand in the UK.  We aim to despatch items within 7 working days but this could extend to 14 during busy periods .  Please contact us to check availability for urgently required items, in advance of placing an order.

 

Delivery

All items are dispatched by Hermes Tracked Service. Estimated delivery within 3-5 Days. Delivery dates are estimated and Livy & Tom are not responsible for third party delays.

​

Returns

To obtain a return authorisation/instruction please email info@livyandtom.com

Unworn perfect clothing can be returned for a full refund/exchange within 14 days of receipt. All tags/orginal packaging must be intact  In the unlikely event of a faultl, please notify us by email at info@livyandtom.com within 7 days of receipt to agree necessary action.

​

Your statutory rights are unaffected.

​

​

bottom of page